Showing posts with label credit. Show all posts
Showing posts with label credit. Show all posts

Thursday, October 27, 2022

Disturbing phone calls and scams

The Message went like this:

Urgent! Return your absentee ballot today! Did you know that whether you voted is public information?
Your neighbors will know if you voted!
Don't let your neighbors know you didn't vote.

IF you don't vote in the November 2022 General Elections, You're telling your neighbors that:...

[yadda, yadda, yadda, propaganda stuff...]

Your neighbors will know!

The next day we got a flyer with the same message.

Both parties are calling like nimrods and leaving dire messages on our landline.

Another disturbing phone call is the Amazon Scam. Not done by Amazon, but by scammers who repeat the calls every 15 minutes telling us that Amazon has gotten a suspicious charge on your account, in the amount of --- choose your amount --- please call 1-888-XXX-XXX and press one to talk to an account service rep.
I had to unplug our phone to stop the repeated calls. 

Yes, we have a land line because my cell doesn't have any bars in our house. I have to walk outside and away from the house to make or receive a call.

Then I got an email saying that I had a suspicious charge on my PayPal account. Yeah, that was pretty funny. Paypal has an expired card on file. No worries. I only used PayPal 7 years ago...once. Since I never used it I deleted the account and had them remove my data.

I can easily check any charges pending on my charge card and those that have been posted. If the credit card company gets an odd charge they will notify me in a way I won't explain here. However, it works and is very efficient. Charges above my norm or in a place that is not usually used by us are flagged.

There is also a very easy way to dispute charges which has been very successful.

I do wonder how many people fall for the scams that are via phone or email? 

Speaking of that, on another note. 
I had to do some investigating on an insurance claim for hubby.

He is a Veteran with Community Care that is local. His ER visit was billed to the VA and not Community Care. The VA said the claim could not be processed as it was to go to the CCN [Community Care Network]. The Hospital instead billed Medicare -- WRONG! -- I called them on it and explained the process to the billing department.

A month went by and the Hospital Billing Department said 'It just wouldn't go through'.

Which to me translated to: We won't make the effort to rebill the proper Insurance.

Today while waiting for an oil change I called the CCN folks at the Madison VA and found out that payment through the CCN Insurance had been authorized in July the day after the ER visit.

So I used Secure Messaging to pass that on to the Billing Dept and the specific person who told me I was wrong. Note this, Secure Messaging becomes a part of a patient file, no hiding by saying -- I didn't get the message!

I provided the Auth number and suggested they pay Medicare back and bill Optimum UHC. It would be considered fraud to bill the wrong insurance and get paid. Even worse when it is Authorized Care for a Veteran, he/she should NOT be billed.

So I often wonder, how do some of our elderly deal with these issues? The world is scary and invasive. Rotten phone calls that feel like threats. Scam phone calls that are confusing.

Hospital billings that are incorrect.

And I wonder.
How on earth can we stop it?

Last note.

A few years ago the VA system offered me a job as a Patient Advocate. You know what? That would be a great job. However, right now I have my hands full advocating for my own Veteran.